TERMS AND CONDITIONS OF SALE
Users, consumers or customers have the possibility to place all their orders from the Internet site: www.liveshop.es.
Each user declares to have full capacity to use credit cards and that they have sufficient funds to cover all costs resulting from the purchase of products through www.liveshop.es.
During the purchase process, the user declares to fully and unreservedly accept all of these General Terms and Conditions of Sale.
The data recorded by www.liveshop.es constitutes proof of the transactions made. The user will receive confirmation of his order by e-mail.
www.liveshop.es reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the rates in force at the time the order is placed (subject to the availability of the product), except for obvious typographical errors.
www.liveshop.es reserves the right to refuse an order from any user with whom it has a dispute.
DELIVERIES AND RETURNS:
DELIVERIES:
Deliveries will be made within 24/48 hours, working days, depending on the time at which the order is placed, throughout the national territory, and Portugal.
Deliveries to the Canary Islands, Ceuta and Melilla, will be made by Certified Express Mail (Sdad. Est. Correos) and within 4/7 working days. Due to the current situation, with the Covid19, it is possible that orders to the Canary Islands, Ceuta and Melilla, suffer an additional delay, since the customs is retaining the shipments.
For the rest of the countries an amount will be charged that will appear before the order confirmation, which will vary depending on the country of destination.
Orders placed outside Spain or Portugal, Liveshop will not be responsible for the cost of customs or if the shipment arrives outside of your date. Shipments outside Spain and Portugal will be sent by regular mail with a tracking number.
RETURNS
The deadline for any return is 15 calendar days from the date of purchase. The expenses generated by the return are always charged to the customer.
VERY IMPORTANT
IN PARTY GARMENTS (DRESS PARTY), BAGS, ACCESSORIES AND ACCESSORIES ARE NOT ALLOWED CHANGES (ONLY SIZE) OR MONEY BACK.
In discounted garments of any season, coupons or promotions, no refund will be made for the money, you will have the option of a voucher or exchange for other products.
In footwear no refunds are allowed, only size changes. If there is no stock for changes in time, money will be refunded.
HOW TO MAKE A RETURN?
For any change or return you have to request it via WhatsApp or by calling 615 41 87 28 or 951 33 25 93. If you do it by WhatsApp you have to tell us your name and surname and the garment you want to change or return.
The products that are not sent within 15 days or products that are not in the same condition in which they were received reserves the right to refuse the return.
Shipping costs will not be refunded.
Customers must send the goods to this address:
Liveshop
Calle San Antonio 26, 29631, Málaga
Fixed: 951 33 25 93
Mobile: 615 41 87 28
Our customer service hours are from 10:00 to 14:00 and 17:00 to 21:00.
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